Driving success for Virtual Internet Service Providers

26 Feb 2025

In an era where reliable, high-speed internet is essential for businesses and consumers alike, Virtual Internet Service Providers (VISPs) are thriving across New Zealand - including Devoli's VISP customers such as Contact Energy, Nova Energy, Pulse Energy and Simply Broadband.

While they focus on customer relationships, branding, and service differentiation, the operational magic happens behind the scenes—where Devoli provides the robust technology and network infrastructure that powers their success.

The Devoli Difference: Enabling VISP Success

Building and running an ISP from the ground up requires vast resources, technical expertise, and deep industry knowledge. Devoli removes these barriers, allowing Retail Service Providers - such as energy companies - to begin offering broadband and reach scale at pace as a virtual ISP.

  • Seamless Network Connectivity: We provide access to high-quality broadband networks, enabling VISPs to offer nationwide coverage without managing complex infrastructure.

  • Automated Service Provisioning: Our intelligent automation platform handles provisioning, account activation, and service management with minimal manual intervention.

  • Comprehensive Billing & Reporting: Devoli’s integrated billing solutions allow VISPs to manage customer plans, invoices, and payments with ease, and to gain valuable business insights.

How Devoli Powers New Zealand's Top VISPs

Many of New Zealand’s most successful VISPs rely on Devoli to deliver exceptional internet services. With our white-label capabilities and scalable platform, these providers can:

  • Launch rapidly without the need for costly infrastructure investments

  • Deliver tailored broadband solutions to residential and business customers

  • Focus on customer service and brand differentiation while we handle the technical complexities

In choosing Devoli, VISPs can operate with confidence knowing they have a trusted and highly-experienced technology partner handling the backbone of their services.

Why Partner with Devoli?

The ISP market is evolving fast, and success depends on the ability to offer high-quality services without being bogged down by operational challenges. Devoli gives VISPs a competitive edge with:

  • Faster Time to Market than traditional telcos: Our ready-to-go solutions enable providers to launch and expand quickly.

  • Operational Efficiency: Proven automation and streamlined processes reduce costs and increase reliability.

  • Scalability: Whether you’re a small startup or an established provider, our platform supports your growth.

  • Dedicated wholesale customer service: Our business is wholesale-only, meaning non-existent call queues - you'll always get fast, expert telco support when you need it.

The Future of VISPs in New Zealand

As demand for high-speed internet grows, so does the opportunity for VISPs to carve

out unique market positions. With Devoli's technology and expertise, more businesses can enter the ISP space and thrive.

If you're looking to start or grow a Virtual ISP, Devoli is here to help. Get in touch with us today and discover how we can power your success in the ever-evolving broadband industry.