Welcome

Managed Service Providers

Trusted partner to MSPs

Welcome to Devoli. We've grown alongside our MSP customers since 2008, now delivering internet connectivity, mobile, voice and more to over 350 MSPs across New Zealand and Australia.

Our low-touch solutions are designed to enable profitable telco revenue streams for technology service providers.

MSPs trust us for our deep expertise, experience and systems, and because it’s easier to contact our responsive Customer Success team than wait in long queues with legacy telco wholesalers.

Carrier-grade network

All Devoli services run on our ever-growing Devoli network. Our engineers are focused on exceptional network performance – even when the latest Fortnite® update arrives.

  • Carrier-grade network

  • High-resilience within and between NZ and Australia

  • 1.4Tbps capacity and growing

  • Highly-connected to both fibre and fixed wireless networks

Renowned customer support

Our Customer Success team is highly experienced in telco operations and is at the coalface with our MSP customers day-to-day.

They’re ready to help you build and grow your telco business and ensure your valued end-customers are looked after.

CASE STUDIES

Farro Supermarkets, a gourmet supermarket chain with 7 sites in Auckland, needed a robust, secure, and reliable WAN to enhance operational efficiency across its seven sites. Partnering with Devoli (ISP) and iT360 (MSP), they aimed to implement this infrastructure using WatchGuard Firewalls. Challenges included coordinating diverse locations, ensuring security, minimizing downtime, and enabling scalability.

The rollout was conducted in phases, with comprehensive planning, configuration, and staff training. The result was a highly secure, reliable, and scalable network that supports Farro’s operations and future growth.

100%

on schedule and within budget

0

Disruptions

Future Proof

scalable for expansion

What Farro are saying

"The new WAN infrastructure has significantly improved our operational efficiency and security. The rollout was smooth, thanks to the meticulous planning and execution by Devoli and iT360. We’re extremely satisfied with the results and the ongoing support we’ve received."

Darryl Larsen, CIO, Farro Supermarket

Devoli Platform

Easy customer management

The proven Devoli Platform (previously Vumeda) gives you flexibility to provision and manage telco services across broadband, mobile and voice.

Backup when you need it

We'll train your technicians on the platform, and you'll have the backup of our Customer Success team.

Platform benefits

  • One-stop portal for managing customers' internet, mobile and voice connections

  • Pre-qualify and order internet services for any street address across any fibre company in AUS and/or NZ, including all services (Wireless Broadband, Mobile, Copper)

  • Complete order management for any connection including VoIP and Layer2 services

  • Built-in assurance tools for data and voice services, from line checks to Fibre Company fault reporting

  • Remotely self-manage and troubleshoot the full lifecycle of any data and voice connection 24/7

  • Self-service usage reporting and insights, available 24/7