Welcome

Retail Brands

Telco services for Retailers

Our Deloitte-awarded white-label broadband and mobile connectivity model enables non-telco enterprises to benefit from telco revenue streams by bundling broadband and mobile plans with their products.

Major consumer brands rely on us behind the scenes to deliver seamless telco services to their customers, with over 139,000 connections now running over our network.

Grow your telco business quickly

Our technology, experience and expertise will get telco up and running quickly for your business. We've driven some of the fastest growth the NZ broadband market has seen.

We're ready to go

If you’re looking for the right partner to help your business launch and succeed in telco, you've come to the right place.

Contact us to start your journey or scroll to learn more.

PROVEN EXPERTISE

TRUSTED BY

WHY DEVOLI?

Wholesale-only for mutual success

As a wholesale-only provider we don't own a retail brand. We only succeed if our customers do, so we go above and beyond to ensure successful partnerships.

Geared for efficiency

Our specialised platform, training and established partnerships minimise cost-to-serve for telco services, among many other competitive benefits.

Integrations for scale

Our platform integrates easily with common systems like Salesforce and Gentrack, reducing cost-to-serve and increasing your profitability.

Purpose-built platform

Our platform enables a fast start and smooth scaling, from digital customer journeys and self-service through to end user billing and growth insights. Learn more about our platform here

CASE STUDIES

Since 2019, Contact has partnered with Devoli to bundle broadband alongside its energy products to customers across New Zealand. Devoli’s white-label broadband solution and expert team have been integral to the growth of Contact’s broadband base.

Driven by Contact’s strong broadband acquisition strategy and underpinned by Devoli systems, Contact Broadband has seen rapid connection growth, gaining more than 5% NZ broadband market share to date.

100,000

consumer broadband connections

5

years of strong partnership

7%

market share of NZ broadband connections

What Contact Energy are saying

“Devoli’s platform and Customer Success team elevated our broadband customer experience to the next level. Our CSRs loved the new onboarding tools as it made their broadband job much easier – so much that the onboarding experience has become a hallmark of Contact Broadband. If issues do arise we know their team is ready to help.”

Bryan Middleton, GM Customer Experience, Contact Energy

Devoli Platform

One platform for customer management

Our platform gives your team the tools to get customers connected in a snap, and to manage a connection easily and quickly.

Intuitive portal

Our platform is accessed via our portal, where new connection requests can be address-checked, provisioned and managed in detail by your representatives day-to-day.

The platform eliminates manual management of provisioning or troubleshooting, meaning a smooth onboarding and service experience for customers.