Welcome
Retail Brands
Unlocking telco revenue for non-telco enterprise
For enterprises entering the broadband or mobile market, the Devoli Platform is your secret weapon for achieving scale at pace. It simplifies provisioning and management of connectivity, unlocking telco revenue for non-telco businesses.
Major consumer services enterprises, including Contact Energy, and more than 350 managed service providers trust Devoli to deliver seamless connectivity to over 170,000 end users.
Your brand, our platform
Using our platform and network, Devoli partners can offer our white-label telco products under their own brand, backed by our renowned, partner-focused Customer Success team.
Grow your telco business quickly
Our technology, experience and experitise has driven some of the fastest growth the NZ broadband market has seen. If you’re looking for a proven wholesale telco partner, contact us to start your journey or scroll to learn more.
PROVEN EXPERTISE
TRUSTED BY
WHY DEVOLI?
Wholesale-only for mutual success
As a wholesale-only provider we don't own a retail brand, so our entire Devoli team is focused on supporting our channel partners, not dealing with a long call queue of retail customers. We only succeed if our channel partners do, so we're invested in your business.
Low-touch focus
Simplifying connectivity is what we do. Our specialised platform, training and established partnerships are designed to minimise our partners' cost-to-serve for our products, among many other competitive benefits.
Integrations for scale
Our platform integrates easily with common systems like Salesforce and Gentrack, reducing cost-to-serve to increase your profitability.
Scale up fast
Our proven, purpose-built Devoli Platform enables a fast start and smooth scaling, from digital customer journeys and CSR self-service login through to end-user billing and growth insights.
Learn more about our platform here.
CASE STUDIES
Since 2019, Contact has partnered with Devoli to bundle broadband alongside its energy products to customers across New Zealand. Devoli’s white-label broadband solution and expert team have been integral to the growth of Contact’s broadband base.
Driven by Contact’s strong broadband acquisition strategy and underpinned by Devoli systems, Contact Broadband has seen rapid connection growth, gaining more than 8% NZ broadband market share to date.
115,000
consumer broadband connections
7
years of strong partnership
8%
market share of NZ broadband connections
What Contact Energy are saying
“Devoli’s platform and Customer Success team elevated our broadband customer experience to the next level. Our CSRs loved the new onboarding tools as it made their broadband job much easier – so much that the onboarding experience has become a hallmark of Contact Broadband. If issues do arise we know their team is ready to help.”
Bryan Middleton, GM Customer Experience, Contact Energy
Devoli Platform
One platform for customer management
Our platform is designed for low-touch, end-to-end delivery of connectivity. It gives customer service agents the tools to connect customers to fibre, wireless or mobile in a snap, and to easily review and manage a connection should the need arise.
Contact Energy's cost-to-serve has decreased by more than 700% since their shift to our platform.
Portal benefits
One-stop portal for managing internet & mobile connections
Pre-qualify and order internet services for any street address across any fibre company in Australia and/or New Zealand
Built-in assurance tools from line checks to Fibre Company fault reporting
Remotely self-manage and troubleshoot the full lifecycle of any data or voice connection 24/7
Self-service usage reporting and insights