Managing customers in the Devoli Platform

The Devoli Platform (previously Vumeda) gives MSPs the flexibility to provision and manage telco services across broadband, mobile and voice. By using the platform your business benefits from:

• A one-stop portal for easy self-service management of customers’ internet, mobile and voice connections

• A single customer view across all services

• Ability to pre-qualify and order internet services for any street address across any fibre company in Australia and/or New Zealand, including all services (Wireless Broadband, Mobile, Copper)

• Complete order management for any connection including VoIP and Layer2 services

• Built-in assurance tools for data and voice services, from line checks to Fibre Company fault reporting

• Ability to self-manage and troubleshoot the full lifecycle of any data and voice connection 24/7 from anywhere

• Self-service usage reporting and insights, available 24/7