Managing customers in the Devoli Platform

The Devoli Platform (previously Vumeda) gives MSPs the flexibility to provision and manage telco services across broadband, mobile and voice. By using the platform your business benefits from:

• One-stop portal for self-service management of internet, mobile and voice connections

• A single customer view across all services

• Pre-qualify and order internet services for any street address across any fibre company in Australia or New Zealand, including all services (Wireless Broadband, Mobile, Copper)

• Complete order management for any connection including VoIP and Layer 2 services

• Built-in assurance tools for data and voice services, from line checks to Fibre Company fault reporting

• Self-manage and troubleshoot the full lifecycle of any data and voice connection 24/7 from anywhere

• Self-service usage reporting and insights, available 24/7