Welcome

Managed Service Providers

Trusted partner to MSPs

The Devoli Platform delivers internet, mobile, voice and data connectivity services to business end-users on behalf of over 350 MSPs across New Zealand and Australia, and to more than 160,000 connections on behalf of service retailer brands including Contact Energy and Nova Energy.

We know low cost-to-serve is critical to running a profitable managed services business, and that's what our wholesale-only platform delivers for Devoli partners.

Renowned customer support

Our Customer Success team is highly experienced in connectivity operations. Devoli has no retail operation, so our agents are dedicated to supporting channel partner operations. They’re ready to help build and grow your telco business and ensure your valued end-customers are looked after.

Carrier-grade network

Our ever-growing trans-Tasman Devoli Network is engineered for exceptional network performance, connecting to all major carriers across both nations and to the world via AUS endpoints.

  • High capacity within and between NZ and Australia

  • 1.6Tbps peak traffic and growing

  • 600G tri-verse trans-Tasman resiliency via Hawaiki and TGA cables

  • Highly-connected to both fibre and fixed wireless networks

CASE STUDIES

Farro Supermarkets, a gourmet supermarket chain with seven sites in Auckland, needed a robust, secure, and reliable WAN to enhance operational efficiency across its sites. Partnering with Devoli (ISP) and iT360 (MSP), they aimed to implement this infrastructure using WatchGuard Firewalls. Challenges included coordinating diverse locations, ensuring security, minimizing downtime, and enabling scalability.

Rollout was conducted in phases, with comprehensive planning, configuration, and staff training. The result was a highly secure, reliable, and scalable network that supports Farro’s operations and future growth.

100%

on schedule and within budget

0

Disruptions

Future Proof

scalable for expansion

What Farro are saying

"The new WAN infrastructure has significantly improved our operational efficiency and security. The rollout was smooth, thanks to the meticulous planning and execution by Devoli and iT360. We’re extremely satisfied with the results and the ongoing support we’ve received."

Darryl Larsen, CIO, Farro Supermarket

Devoli Platform

Easy customer management

Our proven Devoli Platform (previously Vumeda) enables you to easily provision and manage telco services for customers.

Training and service support

We'll train your technicians on the platform, and you'll have our responsive Customer Success team available to back you up.

Platform benefits

  • One-stop portal for managing internet, mobile and voice

  • Pre-qualify and order internet services for any street address across any fibre company in Australia and/or New Zealand

  • Complete order management for any connection including VoIP and Layer2 services

  • Built-in assurance tools for data and voice services, from line checks to Fibre Company fault reporting

  • Remotely self-manage and troubleshoot the full lifecycle of any data or voice connection 24/7

  • Self-service usage reporting and insights